Loading your portal
One moment…
My Portal
Choose your own PIN
You signed in with a temporary PIN. Choose a PIN that only you know before you continue. It needs 6 to 10 digits.
My Portal › Getting Started
Welcome
Your steps
Welcome to the program
A short welcome video from the SolutionsAe team. It has a voice and captions, and takes about 3 minutes.
Watch the welcomeYour full portal opens after your job coach sends your Career Plan. Until then you can update your contact information.
My Portal › My Information
My Information
Keep your contact information up to date so your job coach and employers can reach you. To change your name or date of birth, call (888) 562-4441.
On file
Change my PIN
My Portal › Schedule Meeting
Schedule your first meeting
Pick a time to meet your job coach. Your coach reviews your assessment before you meet, then builds your Career Plan with you.
My Portal › My Calendar
My Calendar
Your interviews, meetings with your job coach, classes and Career Plan dates in one place. Select anything to see the details.
| When | What | Where or who |
|---|
When I can go to an interview
Reminders
My Portal › Career Plan
My Career Plan
My Portal
Welcome
A short welcome from the SolutionsAe team, with a voice and captions. About 3 minutes.
Time and attendance
| When | Class |
|---|
| Item | Due |
|---|---|
| Create your resume | Nov 6 |
| Set up your LinkedIn profile | Nov 9 |
| Apply to 3 jobs | Nov 13 |
| Bring ID to Chamblee office | Nov 12 |
The 20-hour weekly goal is an example. Your coach sets your real goal.
My Portal › Time Record
My Time Record
Your time is recorded for you. You do not clock in or out, and you cannot add or change time. This page shows your totals for each week and each day. Your coach can see the full detail.
How your time is recorded
| Job search | Recording starts when you open Job Search and stops when you leave the page, close it or stop using it. Applications are counted when you select Apply. |
| Online classes and lessons | Recording starts when you join an online class or open a lesson in Classes. It stops when you leave. |
| In-person classes | Your instructor records when you arrive and when you leave. |
| When time is recorded | Monday at 7 AM to Friday at 7 PM, Eastern time. Nothing is recorded on weekends. Your weekly total starts at zero on Monday morning and starts over on Friday at 7 PM. |
| Inactive time | Time is counted only while you are using the page. If you stop for 3 minutes, recording pauses. After 10 minutes the session ends. |
| Week | Job search | Classes and lessons | Applications | Total |
|---|
| Day | Job search | Classes and lessons | Applications | Total |
|---|
My Portal › Classes
Classes
Sign up for classes below. Online classes and lessons are timed automatically while you use them. Your instructor records in-person attendance.
| When | Class | Where | Seats | Action |
|---|
Self-paced lessons
My Portal › Job Search
Job Search
Search openings from our hiring partners and from the federal government. Your job search time is recorded automatically while you use this page.
We match jobs to your goal, where you live, the pay you need and the hours you want. Each match shows why. Read every posting before you apply.
| Job | Where | Pay | Details | Apply |
|---|
| Job | Where | Pay | Details | Apply |
|---|
Openings from employers and job boards across the country. You finish your application on the employer's or job board's site. Pay is shown only when the posting lists it. Read each posting before you apply, and never pay money to apply for a job.
Employers who want to meet you
| Job | Where | Pay | Closes | Apply |
|---|
Jobs with the federal government. Select Details to read the whole posting here. You finish your application on the government's official hiring site, where you need a free account. Many federal jobs need U.S. citizenship. Read each posting before you apply.
My Portal › Resume Builder
Resume Builder
Fill in the form and select Create my resume. The writing assistant writes it for you. You can change anything before you save it.
Fill in the form and select Create my resume.
This resume is longer than one page. The PDF shrinks it a little, or adds a second page. Shorten it to keep it to one page.
Read it before you use it. Remove anything that is not true. Click in the resume to type changes.
My Portal › Certificates
My Certificates
You earn a certificate of completion when your recorded class and lesson time for a course reaches the hours required. Certificates are issued by the system. Add them to your resume with one click.
Course progress
| Course | Required | Recorded | Progress | Certificate |
|---|
Certificate of Completion
This certifies that
completed Computer Basics
2.0 hours of instruction · Awarded November 2, 2026
Other certificates and licenses
Add certificates you earned somewhere else, such as a Food Handler Card or CDL. These are listed as added by you. Your coach can check them.
| Certificate or license | Issued by | Year | Status |
|---|
My Portal › Online Profiles
Online Profile Builder
Choose a site. The writing assistant uses the information in your Resume Builder form to write your profile text. Copy it into your account on that site.
Information we will use
Anything else?
My Portal › Support Services
Support Services
Ask your job coach to set up any of these. Call (888) 562-4441.
| Service | What it covers |
|---|---|
| Transportation | Bus passes, gas help and rides to interviews and your first weeks of work. |
| Child care | Help finding and paying for care while you work or attend class. |
| Work clothes and supplies | Uniforms, boots and interview clothing. |
| ID and documents | Replace a lost ID, Social Security card or birth certificate. |
| Computer and internet | Use an office computer lab or borrow a device for online classes. |
| Mental health services | Referrals to counseling and mental health providers. Your job coach can set up a confidential referral. |
| Family services | Help connecting with parenting resources, family support and other community and family programs. |
| Record restriction help | Information on what to say about your record and which employers hire. |
Ask for help or report a problem
Tell us what is going on. Your job coach and our team read this and answer on this page. In an emergency call 911. For a crisis call or text 988.
Loading…