Solutions Center is operated by SolutionsAe, Inc. under contract with the Georgia Division of Family and Children Services (DFCS) Text size: Español
Solutions CenterEmployment and Job Placement Services · SolutionsAe, Inc.
Participant help line(888) 562-4441Mon–Fri, 8:30 AM to 5:00 PM
Notices

Georgia DFCS Employment and Job Placement Services

From first class to first paycheck.

Solutions Center is the participant portal for SolutionsAe, Inc. Participants take classes, search for jobs, build resumes and earn certificates. Every hour is recorded automatically and reported to DFCS.

Classes and certificates Job search tools Hours recorded automatically

Register nowSee our capabilities ↓

About us

One contractor, from assessment to retention

SolutionsAe, Inc. is a woman-owned small business, incorporated in Georgia in 1997, that delivers employment and job placement services for Georgia DFCS participants under contract. We take each participant from assessment, to job readiness training, to a job, and we keep supporting them after they start work. Every hour of participation is recorded by our system and not typed in by hand, so DFCS receives records it can verify.

Program results

Results that DFCS can measure

Placement, wage and retention figures come straight from the same records that track participation.

4,200Participants served
1,730Job placements
$15.60Average starting wage per hour
74%Still employed at 90 days
310Employer partners

Employment retention

Share of placed participants still working

30 days
91%
60 days
83%
90 days
74%
180 days
66%

Placements by industry

Share of all placements

Healthcare
28%
Warehouse and logistics
24%
Customer service and retail
21%
Food service
14%
Office and administration
13%

Example figures for this mockup. Replace with SolutionsAe's verified contract results before launch.

Our capabilities

Six services under one contract

Each service has a measure that goes into the reports DFCS receives.

Assessment and employment plans

We assess each participant's skills, work history and barriers to work, then write an individual employment plan with the participant and their job coach.

Reported: assessments completed and plans on file

Job readiness classes

Instructor-led and online classes in computers, resumes, interviews, workplace skills and money management. Participants earn certificates of completion.

Reported: class hours attended, completions and certificates issued

Job search and placement

Supervised job search, job development, employer matching and hiring events at our offices.

Reported: verified job search hours, applications, interviews, placements and starting wages

Retention and follow-up

A job coach stays in contact after hire to solve problems early and help participants keep their jobs and move up.

Reported: employment status at 30, 60, 90 and 180 days

Community and family services

We connect participants with transportation, child care, mental health and family services, work clothing, documents and devices so barriers do not end a job search.

Reported: referrals made and completed

Employer partnerships

We recruit and work with employers across Georgia, take job orders and prepare candidates before they interview.

Reported: active employers, job orders and hires

Our approach

How a participant moves through the program

Five stages, each with a record the job coach and DFCS can see.

  1. Assess

    Skills, history and barriers. Individual employment plan.

  2. Prepare

    Classes, lessons, resume and online profiles. Certificates earned.

  3. Search

    Supervised job search, applications and interviews.

  4. Placed

    Job offer, start date and starting wage recorded.

  5. Retained

    Coach follow-up at 30, 60, 90 and 180 days.

Accountability and compliance

Participation that can be verified

Hours are recorded by the system, never typed in by participants.

1. Activity

  • Job search page
  • Online classes
  • Self-paced lessons
  • In-person classes (instructor)

2. Automatic record

  • Time counts only while active
  • Pauses when idle, ends after 10 minutes
  • No manual entry or editing

3. Reports to DFCS

  • Hours by participant and activity
  • Applications and placements
  • CSV export in DFCS format

Verified participation

The portal records class, lesson and job search time automatically. Instructors record in-person attendance. Inactive time is not counted.

Program and administrative support

Coaches and program managers see participation, applications and placements at any time. We export records in the format DFCS specifies.

Privacy and access

Participants see only their own records. Staff see the participants assigned to them. Use of the system is logged.

Accessibility

Designed for WCAG 2.1 AA, with adjustable text size, a high contrast mode and Spanish language support.

Equal opportunity

We provide services without discrimination based on race, color, national origin, sex, religion, age, disability or other protected status.

Quality assurance

Supervisors review caseloads each week and follow up on participants who are falling behind on their plans.

Georgia
  • Georgia: offices and online services
  • All other states: online services

Statewide coverage

Serving all of Georgia and the entire United States

Participants in Georgia attend classes and meet their job coach at our offices, or take classes and lessons online. Online services reach participants in every state.

  • Chamblee Headquarters
  • Auburn Office
  • Online All of Georgia and the entire United States

Addresses and hours are in the footer. The map is a simplified outline.

For employers

Hire people who are ready to work

Employer Services: (888) 562-4441, Monday to Friday, 8:30 AM to 5:00 PM.

Open the employer dashboard

Trained candidates

Candidates have completed job readiness classes and hold certificates of completion.

Hiring events

Meet candidates at our offices, with screening done before they reach your interview.

Support after hire

A job coach stays in contact with your new hire and with you after the start date.

Hiring incentives

Ask us about hiring incentives your company may qualify for.

Doing business with SolutionsAe

Business information

Legal nameSolutionsAe, Inc.
Business typeWoman-owned small business, incorporated in Georgia in 1997 and federally registered since 2006
ContractEmployment and job placement services for Georgia DFCS
Past performanceHuman services and emergency response for Georgia DFCS and DHS / USCIS, 2021 to 2026
CertificationsSBA 8(a) Certified · HUBZone · Woman-owned (WOSB, EDWOSB) · Small Disadvantaged Business · Minority-owned · DBE in GA, FL, LA, WI and AL
NAICS codes541611, Management consulting (primary)
624230, Emergency and relief services
RegistrationUEI DM2JMC1SNNA3 · CAGE 4JQU3 · DUNS 124663969
SAM.gov active registration · Congressional District GA-04
Headquarters1954 Airport Road, Suite 122, Chamblee, GA 30341 · solutionsae.com
Service locationsOffices in Chamblee and Auburn. Services statewide in Georgia and online across the United States
Contract contactDr. Ana Everett, President and Chief Executive Officer
(404) 518-7767 · team@solutionsae.com